Privacy Policy

Haika Group Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Notice outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information about you directly from you or from third parties, including information:

· you provide when you interact with us, such as when you enter into an agreement with us, make a purchase, sign up for our services, or contact us for other reasons;

· collected automatically when you use our website or services, such as your IP address, browser type, and operating system; and

· obtained from third-party sources, such as marketing partners or publicly available databases.

2. Types of Personal Information Collected

The types of personal information we may collect include:

· contact information (e.g., name, address, email address, phone number);

· payment information (e.g., credit card details);

· demographic information (e.g., age, gender, occupation);

· user-generated content (e.g., reviews, comments); and,

· other information relevant to providing our services.

3. Use of Personal Information

We may use your personal information for the following purposes:

· to provide and maintain our products and services;

· to process transactions and fulfill orders;

· to communicate with you, including responding to inquiries and providing customer support;

· to personalise your experience and improve our products and services;

· to send promotional emails and marketing communications, where permitted by law; and,

· to comply with legal obligations and protect our rights.

4. Disclosure of Personal Information

We may disclose your personal information to third parties for the purposes outlined above, including:

· service providers who assist us in operating our business (e.g., payment processors, IT providers);

· marketing partners for promotional purposes; and,

· legal authorities as required by law or to protect our rights.

5. Security of Personal Information

We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect against unauthorised access, disclosure, alteration, or destruction of your personal information.

6. Your Privacy Rights

You have the right to:

· access and update your personal information;

· request the deletion of your personal information;

· object to the processing of your personal information; and,

· withdraw consent for the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

7. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Notice periodically for any updates at https://haikagroup.godaddysites.com/- Haika Group Pty Ltd - Privacy Notice.

8. Contact Us

If you have any questions or concerns about our Privacy Notice or our privacy practices, please contact us at:

info@haika.com.au 

Privacy Policy – Haika Group Pty Ltd – V1.0 – May 2024 - © Haika Group Pty Ltd